At Crystal Palace Flowers, we take great pride in the quality and care of the flowers we provide, hand-delivered directly to you. Due to the perishable nature of our products, we do not accept returns or offer refunds once the flowers have been delivered.
Our Commitment to Quality
We have a strong track record of customer satisfaction, and to date, we have not received any complaints or requests for returns. Every arrangement is carefully prepared and inspected before delivery to ensure it meets our high standards.
If There Is a Problem
While returns are not possible, we are committed to resolving any concerns you may have. If your flowers arrive damaged or do not meet your expectations, please contact us within 24 hours of delivery. We will work with you to address the issue and ensure you are satisfied with your purchase.
Contact Us
For any queries or to discuss a delivery issue, please get in touch by phone or send us an Enquiry. We are always happy to assist.
Thank you for choosing Crystal Palace Flowers!
